Hotel El Convento San Juan - San Juan

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San Juan
Hotel El Convento
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Hotel El Convento | San Juan | Puerto Rico

100 Cristo Street, Old San Juan, 00901 San Juan, Puerto Rico

➤ Hotel El Convento | Puerto Rico

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This hotel is located in the heart of historic Old San Juan, Puerto Rico. Hotel guests will receive beach privileges at the El Convento Beach Club on Isla Verde Beach.

Hotel El Convento is housed in a restored 350-year old building. The hotel’s pool and hot tub overlook the San Juan Bay, and a fitness center, library, and business center are offered to guests. Facials, manicures, and massages are available upon request. Every evening, the Manager’s Reception serves hors d’oeuvres and wine on La Veranda Terrace.

Rooms at the El Convento have Spanish décor and are furnished with refrigerators. The rooms include goose down pillows, flat-screen TVs, and free Wi-Fi.

The Hotel El Convento has 2 on-site restaurants. Patio del Nispero offers a gourmet menu served in an open-air setting and El Picoteo offers a tapas menu and a wide variety of wine.

Hotel El Convento is located just a few minutes from many cruise ship piers. The renowned museums and historic landmarks of San Juan are within walking distance. Luis Muñoz Marín International Airport is 15 minutes away.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap

See photos for Hotel El Convento San Juan

Review score

Based on 77 reviews

Facilities

8.2

Cleanliness

8.4

Comfort

8.4

Value for money

7.5

Location

9.6

Total

8.1

Free WiFi

6.8

Room choices in Hotel El Convento San Juan

Deluxe Queen Room

Superior Room

X 4

Deluxe Double Room

Queen Room with Bay View

Garden Terrace

X 4

Double Room with View of the City

X 3

Junior Suite

Hotel El Convento San Juan Services

Internet	WiFi is available in all areas and is free of charge.
Parking	No parking available.
Bathroom	Towels, Towels/sheets (extra fee), Slippers, Private bathroom, Toilet, Bathrobe, Hairdryer, Shower
Bedroom	Linen, Wardrobe or closet, Alarm clock
Outdoors	Terrace
Kitchen	Coffee machine, Refrigerator
Living Area	Seating Area, Desk
Media & Technology	Flat-screen TV, Radio, Telephone
Food & Drink	Bar, Restaurant
Reception services	Concierge service, ATM/cash machine on site, Luggage storage, 24-hour front desk
Cleaning services	Dry cleaning, Laundry
Business facilities	Fax/photocopying, Business centre, Meeting/banquet facilities
Safety & security	Safety deposit box
General	Air conditioning, Wake-up service, Tile/marble floor, Soundproofing, Private entrance, Lift, Fan, Family rooms, Barber/beauty shop, Ironing facilities, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service
Outdoor swimming poolFree!	Opening times, Open all year, All ages welcome, Pool is on rooftop
Wellness	Hot tub/Jacuzzi, Fitness centre
Languages spoken	English, Spanish

Hotel El Convento San Juan Terms and Conditions

Check-in	From 15:00
Check-out	Until 12:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds	Children of any age are welcome.
No age restriction	There is no age requirement for check-in
Pets	Pets are not allowed.
Accepted payment methods	Cash Hotel El Convento accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

To consider

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Other known names for Hotel El Convento San Juan

Hotel El Convento

Frequently asked questions about Hotel El Convento San Juan

How do I get the best price guarantee for Hotel El Convento San Juan?

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Is WiFi available at Hotel El Convento San Juan?

WiFi is available in all areas and is free of charge.

Is there free parking available at Hotel El Convento San Juan?

No parking available.

What are the outdoor activities at Hotel El Convento San Juan

Terrace

What languages are spoken at Hotel El Convento San Juan?

English, Spanish

What are the general services offered at Hotel El Convento San Juan?

Air conditioning, Wake-up service, Tile/marble floor, Soundproofing, Private entrance, Lift, Fan, Family rooms, Barber/beauty shop, Ironing facilities, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service

Are pets allowed at Hotel El Convento San Juan?

Pets are not allowed.

What is the check-in time at Hotel El Convento San Juan?

From 15:00

What is the check-out time at Hotel El Convento San Juan?

Until 12:00

100% real reviews of Hotel El Convento San Juan

If you have any questions regarding the facilities or services provided at Hotel El Convento San Juan, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

Saint Vincent & Grenadines

Laurel

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel El Convento San Juan

Very Good

The room boasted ample space, an exceedingly comfortable bed, while the ocation wispered perfection.

United States of America

Martijn

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel El Convento San Juan

Very Good

Beautifully restored hotel, perfect location in old San Juan. Comfortable and relaxing atmosphere.

Germany

Joan

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel El Convento San Juan

Fabulous

Architecturally superb building. Tastefully furnished and decorated. Excellent food. Polite, friendly staff and most important happy in their work

Pool was too warm, but was immediately remedied. Thank you.

India

Arpita

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel El Convento San Juan

Wonderful

Amazing location, in the heart of Old San Juan. This is an older property, but decently comfortable.

Rooms are tiny, though the high ceiling makes up for it.

United States of America

Rachel

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Hotel El Convento San Juan

This stay was fine.

Great location, bell hops were very nice and helpful.

Too much wedding activity, the hotel bathrooms were not stocked with soap, the gym had no wipes or cleaning solution, the rooms had small amounts of dirt in the bathroom. Housekeeping never replaced used coffee mugs, and did not throw out empty used cups. Most of the receptionists were very nice, but one person on my last day was rather unfriendly.

United States of America

Maria

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel El Convento San Juan

Elegant historic building in the heart of Old San Juan

The location in Old San Juan is central to restaurants, sightseeing and shopping. The facility is beautiful, especially the interior courtyard. Breakfast has many delicious options.

The contemporary room furnishings seemed at odds with traditional decorations in common areas. Bed needed another blanket

United States of America

Laura

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel El Convento San Juan

Great location, very nice room

Location, history

The public bathrooms were not cleaned when I used them

Israel

Ben

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel El Convento San Juan

Wonderful

Great location Amazing architecture Great vibes just walking around the hotel Clean spacious modern rooms

United States of America

Farhad

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Hotel El Convento San Juan

Good location, best pool, comfy bed BUT lack of vibe/ ambience in the hotel.

Location. Nice room and bed. Wine reception. Best part was the pool on the rooftop.

Lack of energy and vibe. No music or anything that makes the ambient warm or welcoming. Price was slightly high.

Puerto Rico

Carla

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel El Convento San Juan

Wonderful

Size of the room was perfect and location.

The room was below a terrace and in the early morning there were people who were moving chairs or table and the noise was so loud that it woke us up. It happened in two consecutive night.

United States of America

Shannon

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel El Convento San Juan

The staff, location and restaurants were wonderful. I would definitely stay here again.

If you are visiting Old San Juan this IS the place to stay. It’s located on the absolute cutest street with fabulous dining just outside and in the hotel. The location couldn’t be more central. The restaurants inside the hotel (there are 3). We’re shockingly delicious. I had one of the best chicken dishes ever. We were also traveling with our nine month old and everyone in the restaurants were extremely accommodating.

The rooms were on the smaller side and slightly less luxurious than shown in pictures but nice nonetheless and the bathrooms are updated.

United States of America

Juank99

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel El Convento San Juan

Very Good

Location

Beds, value benefit

United States of America

Sara

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Hotel El Convento San Juan

Beautiful but did not measure up to the $$$$

Stunning building, incredible location, some nice amenities—we loved the coffee lounge

Paid premium rate for a suite with sofa bed so my (very tall) sons could each have a bed. No linens were provided for sofa bed. When my son asked for linens he was given one blanket — no sheets, no pillows. Internet never worked at all in either room.

Italy

Paolo

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Hotel El Convento San Juan

Good location, hotel is old and to be refurnished, poor value for money

Good location

Rooms very small, bathroom extremely small. In general, a bit old

United States of America

Glenn

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel El Convento San Juan

we haf a great stay.

very accomodating staff, early chrck on and late check out was fantastic.

the unfortunate power outages but this was not the hotels fault.

United States of America

Syed

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel El Convento San Juan

Loved it

Location Classic Historical

Food was just OK

United States of America

Martin

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel El Convento San Juan

Very Good

Liked the location and history of the place.

It is way over priced for what you get. The breakfast service is incredibly slow. Not enough towels and wash cloths provided.

United States of America

Amelia

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel El Convento San Juan

An overall great experience.

Room was clean and well appointed. Really liked the wine and cheese hour. Staff at this event was very friendly. The outdoor patios were great. We enjoyed the bed turn-down and chocolates when we returned for the evening.

A rug on the floor between beds. I understand it would be harder to clean, but it would have added some warmth to the room. I am used to a little more room but understand architectural restrictions. I did not like the male staff member who asked us to move our seating at breakfast. We did sit at a four top, even though, we were only a party of two. I would have understood if there was a large crown with no open seating, but we were there early with only two other tables occupied. It was just rude.

Germany

Karolynn

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel El Convento San Juan

Beautiful place

Great location

United States of America

Mateus

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel El Convento San Juan

Perfect, safe, & pleasant vacation; My first in four years since I spent Thanksgiving 2019 here.

Great view, great a/c, and a very sound proof room. All of the staff were exceptional with care and kindness. Especially all of the housekeeping crew, Ricardo the bartender, and Solimar at the Front Desk. I felt well received and cared for during my two week say. 5:00 p.m. Cheese & Wine Hour is a great way to meet other guests, and was attended by the new manager, Mr. Henry Neumann. I have lots of chocolates left over from the nightly bed turning down. The room coffee was great, and housekeeping always kept free cold bottled water in my mini-frig daily.

I'm hoping that the Hotel will expand their recycling programs.

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